Shipping & Pre-order Policies
Information on shipping policies. If you have any additional questions, please check out the FAQ or send your question through the contact form.
Current Shipping Times: Once per month.
Shipping
Ship dates are usually end of the work week on Thursdays or Fridays. All shipments are sent through USPS first-class mail and usually arrive within a week for the US and should not take more than 2 weeks. Orders bound for outside of the US can take anywhere from a week upwards to 12 weeks.
An email will be sent to you when your order is sent. All US orders will receive a tracking numbers at no additional cost. However, small flat items such as stickers and bookmarks. In addition to this, select countries are also able to receive a tracking number. You can check if your country qualifies here.
If the package is returned, you will be contacted again. If the mistake is on my end, I will ship it out again at no cost. If the mistake is on the buyer's end, such as you entered the wrong house number by mistake or misspelled your street, you have the option to pay to ship them again or receive a refund for your order less shipping.
The shop will be closed during conventions and will reopen the following weekend. All orders placed the week of the event will have their shipping delayed by one week. There are rare instances where the shop will be closed for two weeks in a row due to back to back events. Please check the list of events I will be attending here.
Packaging
All items will be individually packaged to prevent any damage that may incur during shipping. Shipping tends to be rather rough on items surprisingly.
All posters will be shipped in a poster tube and in print sleeves to prevent any damage. Letter-sized prints, postcards, and stickers will be packaged in plastic sleeves and shipped flat with a sheet of cardboard. If posters and prints are bought together, they will be shipped together in a poster tube. Small merchandise bought with prints will also be shipped together as well but in some small instances, they may be shipped in separate packages at no extra cost. Prints will never be folded unless instructed to.
Phone charms, key chain, and any other small merchandise will be shipped in bubble mailers.
All items will be packaged in basic packaging. An option to upgrade to upgrade your packaging is also available here.
Pre-orders
Please allow an average of 1-2 months for production before items are shipped. Estimated ship dates are provided in the description. Please give lenience of about one week after the provided estimated ship date.
There may unforeseen delays in production so please keep this in mind! If there are any delays you will be notified towards the end of the pre-order period. This is especially true for charms. On average, it will take about one month for these items to arrive and can vary from 2 weeks to a month and upwards two months. Please do not order pre-order items if you need them in a timely manner.
Please be aware that if there are pre-order items in your order with in-stock items, your order will ship when all items have arrived. If you would like in-stock items to ship first, please place separate orders. Sorry for the inconvenience!
Pre-order prices may change without notice; usually after the initial pre-order period. Sorry for any inconveniences!